Private Chef / Mixology Terms of Service & Conditions

    1. Acceptable payment methods are Stripe, PayPal, or Zelle, each with varying fees.

    2. 100% payment is required at the time of booking.

    1. Changes or cancellations are permitted up to 2 days before the event.

    2. Refund policy:

      1. 100% refund for changes communicated 10 days or more before the event.

      2. 50% refund for changes communicated 2 days or more before the event.

    1. Initial guest count is required at the time of booking. Modifications should be communicated through the concierge or support email.

    1. Accommodation of dietary requirements or allergies is possible, with potential price adjustments. Menu confirmation may be required before finalizing the booking.

    1. Basic and functional kitchen availability is required. You provide all necessary equipment and clean up after the event.

    1. Licensing and permits are handled on a case-by-case basis if required.

    1. In the event unforeseen circumstances make completing the event impossible (weather, force major) we will attempt to reschedule or relocate the event. If that can not be done, no refund will be issued.

    1. Clients must be present at the specified time, with a 45-minute grace period. Failure to be present may result in the team leaving without a refund.

    1. Clients must provide kitchen access within the suggested time frame. Punctuality is crucial, and late arrival may impact service delivery.

    2. When access to the kitchen is provided, the kitchen must be clean, tidy and in good working order.

    1. Client satisfaction is a priority, with issues addressed post-event through communication with management.

    1. Jurisdiction for legal matters is in the country in which the event is held.

    1. Client data is handled through external payment processors to ensure security.

    1. The terms and conditions may be subject to change at any time.